To protect your privacy: email us with billing or account questions instead of posting here.

Locked out of 1Password.com account

Options
RAHealey
RAHealey
Community Member

Hi team,

I purchased an annual subscription thought the app on my iPhone in February. I have syncing working across devices but I am trying to give my Mac apps write access (not just read-only). It seems the way to do this is through the 1Password.com account. I must have made an account with my email address years ago but have no idea what the Master Password is for the .com account. I have my Secret Key but no password.

Is there a way to purge my .com account and start fresh? I would love to have everything synced up under one account using my current email.

Thanks!

Ryan


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Lars
    Lars
    1Password Alumni
    Options

    Welcome to the forum, @RAHealey! I've gone ahead and sent you an email to the address you used to register for this forum. If you don't receive it, please check your Spam or Bulk email folder, as sometimes overzealous spam filters can mark unsolicited email from us as junk (the NERVE! 😉). Thanks.

This discussion has been closed.