iPhone is using always the local vault

spulver

My iPhone uses always the local vault, even when I deactivate it. The other vaults from the family subscriptions get updates (I can see the number of items) when I add a new item on my Mac, but when I do a search on the iPhone, I can't find the latest entries.

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1Password Version: 7.1.1
Extension Version: Not Provided
OS Version: iOS 11.4.1 (15G77)
Sync Type: iCloud

spulver

...on my iPad its working fine.

Ben

Hi @spulver

On the iPhone please delete the Primary vault using these instructions:

https://support.1password.com/migrate-1password-account/#set-up-your-other-devices

I hope that helps!

Ben