new to 1Password for families, downloaded the app for my Windows PC, but now cannot log into a site

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when I attempt to log into a site, give it my site password, 1Password opens on screen but gives a 'read only' message and erases the password I entered at my site. I can not log into anything with the 1Password read only message showing. I am at a loss. How do I get 1Password for family stop interferring?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:new to 1Password for families, downloaded the app for my Windows PC, but now cannot log into a site

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  • AGAlumB
    AGAlumB
    1Password Alumni
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    @bobkusa: Unfortunately without some basic information it's hard to say what might be going wrong and how we might right it! Please tell me the OS, 1Password, browser, and extension versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action:

    Find your version

    The more information you can give, the better. For instance, it sounds like you probably just can't use some features because you haven't purchased the app or subscribed. Let me know. Thanks in advance! :)

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