Master Password Not Working on my computer. HELP
Just updated to 1Password yesterday to 7.2. Yesterday installed & working fine on 2 iMacs, 2 iPads, 1 iPhone. Today went in to change master password & somehow, don't know what happened but now master password not working. Can still log in on devices with Touch ID. Is there anyway work around since I still have access on my iPad?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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Running OSX Mojave on iMacs & latest version of IOS on other devices.
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Since posting this, I have contacted 1Password support about this issue & have been communicating with them. I have sent them at their request diagnostics reports of all my devices and now awaiting a reply. Thanks for your offer of help.
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I seem to have a similar problem.
I don't know what version I upgraded from as there was a time machine restore involved.
I'm running MacOS Mojave 10. macOS 10.14 (18A391)
1Password 7
Version 7.2.1 (70201002)
AgileBits StoreIt won't accept my master password. The account still works through the web.
The "Sign into Account" option under the Account menu item is greyed out.0 -
@jtang - I'm sorry for the trouble! Can I ask you to try something for me?
- Quit 1Password 7 Completely by typing
^⌥⌘Q(or just holding down theControlandOptionkeys as you choose Quit from the 1Password menu) - Open the Terminal app, which is located inside the Utilities folder in your Applications folder.
- Copy and paste the following:
sudo chown “$USER”:staff ~/Library/Group\ Containers/2BUA8C4S2C.com.agilebits/Library/Application\ Support/1Password/Data/*.sqlite
Restart your Mac, then re-open 1Password 7 for Mac and see if the behavior is any different. Let me know what you discover.
0 - Quit 1Password 7 Completely by typing
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The chown did the trick.
But I had to fix the double quotation marks.
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