How to change family name

Options
tezuka
tezuka
Community Member

I attempted to change my family name on web site, the following error occurred.

ServerError: Domain is not available. (112)
Session: N74JJSK7VRD4FFFBGBJGKGHQ2U
Time: 2018-10-07 14:38:07 +09:00


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • tacovandenbroek
    tacovandenbroek
    Community Member
    Options

    Same for me. Since I don't own a Windows or Mac computer the website is the only way to update my Family settings.

  • dougraymond
    dougraymond
    Community Member
    Options

    Same issue. Can't update family name without getting the same error as posted above.

    Failed to save settings.

    ServerError: Domain is not available. (112)
    Session:
    Time: 2018-10-07 15:22:49 -04:00

  • rob
    Options

    Hi, folks.

    I'm sorry for the trouble here. It looks like a change we made last week is causing this error. We're getting a fix up asap, and I'll keep you updated.

    @tezuka @tacovandenbroek @dougraymond

  • dougraymond
    dougraymond
    Community Member
    Options

    Nice! Thanks @rob!

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited February 2019
    Options

    :) :+1:

    ref: b5/b5#5015

  • rob
    Options

    We fixed this a couple hours ago. Let me know if you are still having trouble.

  • tezuka
    tezuka
    Community Member
    Options

    Nice!! Thanks for the quick action.

  • rob
    Options

    :+1: :)

  • tacovandenbroek
    tacovandenbroek
    Community Member
    Options

    Works like a charm, thanks! :+1:

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    Glad that Rob was able to get that fixed up. Cheers! :chuffed:

This discussion has been closed.