1Password warns me about credit card expired

oeufhp

When I open 1Password in my Macbook to view my credit cards' info. It warns me that my cards are expired but in fact it will expired in 2023

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1Password Version: 7.2.1
Extension Version: Not Provided
OS Version: OSX 10.14
Sync Type: Not Provided

julieta

I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@agilebits.com.

With your email please include:

• A link to this thread: https://discussions.agilebits.com/discussion/96612/1password-warns-me-about-credit-card-expired#latest
• Your forum username: oeufhp

That way I can "connect the dots" when I see your diagnostics in our inbox.

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here so I can track down the diagnostics and ensure that this issue is dealt with quickly. :)

Once I see the diagnostics I'll be able to better assist you. Thanks very much!

oeufhp

The support id is #ZJX-63875-357. Thanks.

Lars

@oeufhp - Thanks! One of us will be with you shortly. :)

ref: ZJX-63875-357

julieta

Hi @oeufhp,

Just to be sure, are you using the Gregorian calendar? Because we are using the system year to check the expiration day of the Credit Card. If you are using another calendar it could arrive in this issue.

Best regards,

Juli

oeufhp

Hello @julieta,
Wow, after I change calendar type, my problem is fixed. Thanks :chuffed:

julieta

@oeufhp Great to hear the problem is fixed. Have a nice day! :)