Trouble with SagePay.com Login

I have now had enough of 1password....complete waste of money. I tried upgrading to the latest versions of 1password, FF and chrome and it no longer works logging into https://live.sagepay.com. I have now switched to Last Pass and it works perfectly. Agile....sort yourselves out! I have stuck with for months but no longer. Goodbye.

Comments

  • khadkhad Social Choreographer

    Team Member
    edited December 2011
    Hi pds2011,

    I'm sorry that you are having some trouble. Unfortunately, nothing loads when I visit that URL in any browser. Nothing is served from https://live.sagepay.com/ as far as I can tell. However, visiting https://www.sagepay.com/user presents me with a login form. Is that the one to which you are referring? If so, I was able to save and fill a sample Login there without trouble in all supported browsers: Safari, Firefox, and Chrome. In light of that, I'm sure we can get it working for you as well if you are actually interested in getting it working. Of course, if you just wanted to say good bye, that works as well. We will miss you, but please know that you are always welcome back to the AgileBits family.

    Re-saving a Login can be useful for Logins that are either problematic to begin with or were once working but have since stopped. Doing this allows 1Password to refresh everything it "knows" about the page. Login pages often change as websites are updated and this can be a necessary but very useful tip. Please try [re]saving the Login like this:
    1. Open 1Password and find the Login item in question
    2. Copy that Login's password to your clipboard, then delete the Login (don't worry, it goes into 1Password's trash just in case)
    3. Visit the Login's site, enter your username, paste your password, and login like normal
    4. 1Password should prompt you to save a new Login—do it, then log out and try to log back in with the new Login you created

    If the site doesn't log you in afterward, please try turning off AutoSubmit. Open the main 1Password application and edit the login to change the Submit value from "If AutoSubmit is ON" to "Never". This is required in some cases in which the website modifies the form before submitting it or is looking for a literal key press or mouse click before logging in. Turning off AutoSubmit for the individual Login will give you the chance to actually give them what they are looking for by submitting the form yourself rather than allowing 1Password to attempt it on your behalf.

    If we can be of further assistance, please let us know. We are always here to help!
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