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Just got an email that you processed my payment.... so I guess I have a subscription.... don't know

voiceoveralan
voiceoveralan
Community Member

ok, here is my invoice number in_1DJrM8HBax7L5HDfX2DncuLv.
I don't have a master password or Secrect Key.

Now what do I do? I can't log in or use the service... .never have actually.
Went a request last week but have gotten no response except a stupid robot reply that does nothing except prove no one is watching this site.\


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Referrer: forum-search:Just got an email that you processed my payment.... so I guess I have a subscription.... don't know

Comments

  • Hey @voiceoveralan,

    I'm so sorry for the trouble with signing into your account! Let's figure out what is going on. Also, I'm sorry to hear that you haven't received a reply to your email yet! We're pretty swamped at the moment and we're working hard to get back to our normally quick replies.

    Could you let me know what your Support ID is (you should have received it in the automated reply)?

This discussion has been closed.