Chrome Extension does not work

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DrOSX
DrOSX
Community Member
in 1Password in the Browser

Hi,
Since MOJAVE, Chrome extension does not work. I have to delete it and re-install it. nothing is happening when I click on it. (Sorry for my english, i am french)

Thanks for your hrlp,

1Password Version: 7.2.1
Extension Version: 4.7.3.90
OS Version: 10.14
Sync Type: iCloud

Comments

  • ag_sebastian
    ag_sebastian
    1Password Alumni
    Options

    Welcome to the forum, @DrOSX. :smile:

    I'm sorry for the trouble after updating to Mojave.

    There are a few reasons why the extension could stop working, and sending in a diagnostics report is the fastest way for us to help you, just as @Anap suggested (Thank you!).

    Having said that, here are instructions just for you, so we can find your report more quickly:

    https://support.1password.com/diagnostics/?mac

    Please add the following code (including the square brackets) to the subject of your diagnostics email before sending it:

    [#ZIA-83139-284]]

    This will link your diagnostics to the support request I just created.

    ref: ZIA-83139-284]

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