All data missing

Hi - I am a long time user of 1Password (Windows). I last used it on Dec. 19. this morning I am back workings and when I clicked on the 1Password icon, it asked me to Create a New account or Open an old one. I tried multiply times to have it open the latest backup and it will not recognize it.

I created a new account and tried to import the latest database (last created on Dec. 19) it too will not recognize or import the database.

If I go the backup folder I see all my backup files for the last year.

I am running Windows 7. 1Password version - 1.09.244

Any ideas on how to restore my backup database?

Thanks

Comments

  • svondutchsvondutch

    Team Member
    1. Launch 1Password for Windows
    2. Select: Backup > Restore 1Password Data from Backup...
    3. Select your most recent backup
  • DBrownDBrown 1Password Alumni
    Welcome to the forum, bodaddy!

    You cannot open a 1Password backup file directly—that is, you cannot specify a backup file as a data file. A 1Password backup file is intended (and suitable) for use only in restoring your 1Password data.

    As Stefan says, the "backup" and "restore" functions are on the Backup menu in 1Password.

    Please let us know if you have any other questions.
  • Hey Guys,
    Thanks for your help. I was a little worried for awhile.

    Thanks again.
  • DBrownDBrown 1Password Alumni
    Glad to help, bodaddy!
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