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I pay for family membership but have an Individual-plan! How can I change?

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DidiHerr
DidiHerr
Community Member
in Memberships

I pay for a family membership but just found out that my account is an individual-plan! Who can correct this mistake! What must I do?

1Password Version: Not Provided
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Sync Type: Not Provided
Referrer: forum-search:Individual-Plan

Comments

  • Ben
    Ben
    Options

    Hi @DidiHerr

    Please email our sales team at sales@1password.com from the email address associated with your 1Password membership so they can research this further for you. When you email in you'll get a support ID back from BitBot. Please post that ID here.

    Thank you!

    Ben

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