Search is broken in latest beta (and many previous ones)

sashksashk Junior Member

So, search. Search never worked the way I wanted. It used to, but since early version 6 it didn't.

1Password team made many efforts to fix it, but latest betas have it broken. Seriously. It's unusable.

My setup:

  • iPhone 7+
  • latest version of iOS 12 (12.1)
  • latest beta as of 2018.11.14
  • one vault synced by wifi
  • 1password account for remaining vaults

    How search works for me now? It doesn't, but here is what happening.

  1. Open 1Password, enter password or unlock with touch id.
  2. Start searching for, let's say at&t.
  3. search found the record.
  4. press on record. Nothing happens.
  5. cancel out search (x in search field)
  6. start typing something.
  7. at&t's record shows up.

It's freaking annoying and unusable.


1Password Version: latest
Extension Version: Not Provided
OS Version: iOS 12.1
Sync Type: 1Password + wifi

Comments

  • brentybrenty

    Team Member

    @sashk: Thanks for getting in touch. I think I may be able to reproduce what you're describing, or similar. We're looking into it.

    ref: NKK-91352-286

  • sashksashk Junior Member

    @brenty great, thanks. Hope you will able to fix this. is it related to the wifi sync? because on another device without it I can't reproduce this issue.

  • brentybrenty

    Team Member

    I'm not using WLAN Server here, so I don't believe it's related to that. It may be something to do with local vaults though.

  • brentybrenty

    Team Member

    @sashk: We're still not sure what is causing this for a few people, but in my testing reinstalling 1Password for iOS (backup your data first) helped a great deal. Give that a try and let me know if you see a difference.

  • sashksashk Junior Member

    @brenty Good to hear it's not only me. I will gladly uninstall/re-install — but if there is a way for you to get some additional logs — please feel free. Otherwise, weekend jobs is going to be to fix all of this.

  • brentybrenty

    Team Member
    edited November 30

    @sashk: I still think it's worth a try, but I'm encountering the same search delay again now after reinstalling before my earlier reply. Even if that fix stuck, it's still no good to have to do that so we need to figure out the cause...

    ref: apple-2652

  • mirvmirv Junior Member

    This happens to me on my iPad from time to time, but then the next time I try searching it will work fine. I wonder if it's doing something in the background like syncing that prevents a successful search. I haven't tried re-installing yet. Would it be helpful to send a diagnostic report at the time this is happening?

  • brentybrenty

    Team Member

    @mirv: It's too early to say for certain, but it does seem to me like sync is holding it up for some reason. I don't think we need any additional diagnostics at this time since I can crank those out as needed, but thank you for the offer. Reinstalling, unfortunately, only seems to provide temporary relief, so I wouldn't want to make anyone else do that at this point. If we can figure it out and fix it, we'll let everyone here know so we can get some feedback on a beta though. :)

  • brentybrenty

    Team Member

    I think the new beta may resolve this issue. It seems to be working much better for me so far. Looking forward to hearing from the rest of you. :)

  • sashksashk Junior Member

    I don’t see new beta. Mine is 7.2.3 and it’s quiet old.

  • MrRooniMrRooni

    Team Member

    Hi there @sashk , we just released the beta to all the testers, can you check TestFlight again?

  • sashksashk Junior Member

    It showed up an hour later. As soon as I’ll get to WiFi will download and test it.

  • MrRooniMrRooni

    Team Member

    Thanks!

  • sashksashk Junior Member

    Yep, quick test suggest that I no longer have this problem, but I will continue to test tonight and tomorrow. Thanks!

  • MrRooniMrRooni

    Team Member

    That's great, @sashk! @ag_kevin and @ag_andrew will be glad to hear it. 🙂

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file