I'm setting up a new iPhoneX on iOS 12.1. 1Password fails to find the primary vault.

PhatToneUK
PhatToneUK
Community Member
edited November 2018 in iOS

I have a new, clean, iPhoneX. I've installed 1Password and Dropbox but 1Password refuses to see my primary vault in dropbox/1Password.agilekeychain_folder it is working fine on my iPad (and on my iPhoneX) but only if I restore from a backup, not when I do a clean install. I found this knowledgebase article https://discussions.agilebits.com/discussion/79569/unable-to-sync-vault-from-dropbox-on-new-ipad and I've tried everything in here. One thing is that this vault is OLD! It is in a folder structure, not a keychain! This works fine on my Mac, Windows and my iPad, just not on the clean, empty, new iPhone. Help, please! (I've also tried moving the whole folder too, that didn't work).


1Password Version: Latest on iOS, 6.8.9 on MacOS
Extension Version: Not Provided
OS Version: iOS 12.1
Sync Type: Dropbox
Referrer: forum-search:can't find my primary vault on a new, clean install, iPhoneX

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