I have had licnse for years now I try to use on my new computer and it says my files are read only

When I move my keychain to my new computer per the instructions and open my vault it says my account is read only but I have a valid licnse and can see my license key on old computer.
How do I get my existing licnse to work on new computer?


1Password Version: latest download
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: USB
Referrer: forum-search:I have had licnse for years now I try to use on my new computer and it says my files are read only

Comments

  • brentybrenty

    Team Member

    @dbirdco: It sounds like you may be trying to use a license for an old version there. That won't work. In order to remove the "read only" restriction from 1Password for Windows version 7, you'd either need to have purchased a license specifically for 1Password for Windows version 7 (which you can do right there in the app), or get it along with the other apps as part of a 1Password.com membership. Otherwise you can install and register the version you already purchased using the information in your license email.

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