Hello. I have a membership for a sole user license. (3.99 in the United States) and I only used it on my one laptop. However, due to a corrupted Hard drive, (On a Mac) I had to erase it and reinstall the operating system (Now on OSX MoJave) Prior to doing so, I made a backup of my 1password logins, thinking that my safari keychains would remain intact form iCloud, and that I could simply go back to password.com and log into my account. However, I can't do that. I cannot log into my account at all.
How do I cancel my membership to start over? I'm still being charged for my membership.
1Password Version: 1password 7
Extension Version: Not Provided
OS Version: Mac osx 10.14
Sync Type: Not Provided