1Password is almost unusable now

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baz00kaman
baz00kaman
Community Member

Firstly, I sent an email to support on November 23 and have yet to get a response. Seems kind of silly to offer email support when there is no email support.

Secondly, on my iPhone 7, I'm having a great deal of trouble using 1P. If I click anything it takes at least 20 seconds for it to go to the actual item. If it goes at all. Sometimes it will go to the item after 20 seconds. Sometimes not at all. Sometimes it goes to a totally unrelated item. For example, if I click on a login, after 20 seconds or so, it goes to a secure note.


1Password Version: 7.2.2
Extension Version: Not Provided
OS Version: 12.1
Sync Type: Subscription

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  • AGAlumB
    AGAlumB
    1Password Alumni
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    @baz00kaman: Sorry about that. I see a message from the 25th, and then when you sent another 3 days ago that pushed you back to the back of the (newest part of the) queue. I'll follow up with you there to get some more details, since this isn't something I've ever heard of before. Thanks for your patience.

    ref: YSX-83567-383

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