1Password running on my PC and Android device, Sync with Dropbox, not possible on new Android phone

1pwd for Android v 7.0.8 is working on my old Android phone (sync Dropbox)
1pwd for PC v is working on my PC Windows 10 (sync Dropbox)
1pwd 7 ? on my new phone cannot find vault when I select dropbox to set it up. Not ablet to select another folder...
Dropbox app is installed on my new phone, under folder Apps sits the folder 1Password.

1Password Version:
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Dropbox
Referrer: forum-search:New android device doesn't find dropbox vault


  • On my old Android phone the vault sits under:

  • periperi

    Team Member

    Hi @DeVeeck. Can you let me know a bit more about the problem? Are you seeing an error when trying to select the vault? Do you have any other vaults in Dropbox? Also, does your 1Password.opvault folder have a profile.js file in it?

  • This is the folder structure in Dropbox.
    Do have a profile.js file in

    In the root I also have the following file:

    On my new Android phone

    After selecting Dropbox I get the following screens:

  • periperi

    Team Member

    Thanks @DeVeeck. You don't by chance have more than one Dropbox account, do you?

  • Yes I do, I have one for private use and one for work.

  • But everything is working fine on:
    Old Android phone
    Only the new Android phone is not functioning.

  • periperi

    Team Member

    Thanks @DeVeeck. I wonder if the Android phone is linked to the wrong Dropbox account. Can you launch the Dropbox app on this device, or sign into the website, and let me know if it's linked to the same Dropbox account you're signed into from the PC?

  • DropBox on the PC
    DropbBox on the New Android mobile

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