Can't Fill Up Properly - BDO Online (Bank)

When I auto-fill the login form at this website: https://online.bdo.com.ph

It just returns with a Login Error.

It seems the auto-filled password box can't be read.


1Password Version: Not Provided
Extension Version: 1.12.3
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Greetings @Zeinfier,

    Can you check something for me please. When I visited the page and saved a Login item 1Password recorded the password as ******** so the bank is trying to be cute and is likely doing odd things in the background. If you save an entirely new Login item and then edit it so that it contains your correct password do you see the same error?

  • [Deleted User]
    [Deleted User]
    Community Member

    It's the same error. According to 1Password Support, I talked with via email.

    It seems that BDO Online doesn't allow auto-filling/pasting of the password on the login form.

  • ag_sebastian
    ag_sebastian
    1Password Alumni

    Hi @Zeinfier! I was able to find your conversation with Brenty.

    The Password field on the site has a limitation of 20 characters. Is your password longer than 20 characters by any chance? If so, I'd like to suggest that you change it to 20 characters or less. If you copy and paste the password, it will get truncated after 20 characters and will work, but if you let 1Password fill, it will submit the whole password and it won't work.

This discussion has been closed.