I created a NEW business account from scratch this morning. My account is obviously the "first" owner and admin.

For some reason, I am unable to change my avatar from my initials to my picture.

Any advice?



1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • LarsLars Junior Member

    Team Member

    Welcome to the forum, @rgravel! I'm sorry for the trouble. How are you going about changing your avatar? The way to do it is: click your name in the upper-right hand corner of your account in a browser window, and click "My Profile." Then click "Edit Details" underneath your avatar in the left sidebar and finally click the avatar itself -- this should allow you to upload a photo of your choice.

  • Greetings!

    When I click Edit Details, it does not allow me to click on the avatar. It is weird. I can make this change to other avatars, but not my own in this account. :-)


  • Oddly enough, it just worked! :-)

  • BenBen AWS Team

    Team Member

    Glad to hear it worked out. :) If we can be of further assistance, please don't hesitate to contact us.


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