Chrome and Firefox extension stopped working all of a sudden

Hello, I'm not sure what happened, but all of a sudden today both my Chrome and Firefox extensions don't work. I am on 1password version and my Chrome extension is My Firefox extension is also version My Firefox extension is greyed out and won't work and on Chrome when I click on the extension is just shows "1Password extension (desktop app required)" with a menu underneath.

Any ideas on what I can do to fix this? Thank you!

1Password Version:
Extension Version:
OS Version: Windows 7
Sync Type: Dropbox


  • brentybrenty

    Team Member

    @stan_k: Make sure that the browsers are fully up to date (check for updates), and then restart your PC. You will also need to have Native Messaging enabled in 1Password Help > Advanced in order for them to connect. Let me know how it goes. :)

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