I have been using the free version app on my iPhone for a few years now and love it so much that I wanted to upgrade so as to get all the benefits. In the app there was a button to upgrade to 1Password Pro for just £9.99 so I pressed this, got a confirmation and then tried to access the app on my other devices.
It kept asking me for my account login details which were not recognised. I submitted several email addresses only to receive emails back saying that the addresses weed not recognised as being live accounts. After following further instructions I have now set up an account and can sync across my devices but it states that I am in my 'free trial period' and would I like to buy a paid subscription. What has a happened to the £9.99 that I paid?
Have I inadvertently set up a new account?
What happens now? I want the £9.99 offer that was offered to me within the app that I've been using for a few years.
I'm a little confused as to what has happened.
Any help gratefully received.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided