Safari extension doesn't work

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maclove
maclove
Community Member

Hi, I'm using Safari 12.0.2 which is the latest version, and using 1password 7.2.4 version as well.
But I couldn't find any safari extension after installing 1password, so I did installed myself through install browser extensions of 1password. But it turns out not working. And I tried remove it & reinstall again and again, but it still don't work.


1Password Version: 7.2.4
Extension Version: 4.7.3`
OS Version: OSX 10.14.2
Sync Type: Not Provided

Comments

  • danco
    danco
    Volunteer Moderator
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    Apple made significant changes to extensions in Safari 12, and there are no longer stand-alone extensions.

    The Safari extension in 1PW 7.2.4 is part of 1PW itself. It should have got installed automatically. If not, I would suggest trashing 1PW (quit completely first using ctrl-option-cmd-Q), emptying the trash, and reinstalling 1PW. Then check is there is an enabled 1PW 7.2.4 in the Safari extensions.

  • maclove
    maclove
    Community Member
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    Thanks @danco, but it still has a same problem...
    First of all, I reinstalled it as you mentioned but its extension hasn't been found in Safari extensions option.

    And I just tried to filled ID/PW in but this appeared.

  • @macslove,

    can you send in a diagnostics report?

This discussion has been closed.