1Password for Windows Crashing Upon Opening
A few months back, I uninstalled 1Password for Windows, because I assumed I didn't need it (using 1PasswordX) but now I'm attempting to reinstall it. I've installed the latest version from your site, but each time I attempt to use it, it crashes (or closes) immediately upon launching.
I've checked through the forums here and some other sites and followed some of the suggestions, including:
- ensuring that the latest version of Microsoft Net Framework is installed (it is)
- removing Bitdefender, since some believe this interferes the the application, and then reverting to Windows Defender
- uninstalling and reinstalling 1Password, and rebooting.
None of these attempts have worked.
What do you recommend?
1Password Version: 7.2.617
Extension Version: 1.13.1
OS Version: Windows 10 1809 17763.195
Sync Type: Account
Referrer: forum-search:1Password for Windows Crashing Upon Opening
Comments
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@amswitzer sorry for the trouble, you must be hitting the bug when database is empty. You need to start over. Let us know if it works.
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@SergeyTheAgile Thanks for this. Worked PERFECTLY!
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Glad to hear it!
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I'm having the same issue, but starting over didn't help. Just started happening with the latest beta I think. Uninstall and reinstall isn't helping either. I've submitted the bug report using the button presented during the "start over" steps.
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@ceasley please update to latest beta by running this https://c.1password.com/dist/1P/win6/1PasswordSetup-7.3.648.BETA.exe link, unfortunately there was an issue with build 647.
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That did the trick! Thank you so much!
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On behalf of Serg, you're welcome.
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