Password field hidden when trying to enter masterpassword

Using iPhone XS, the field for the password seems to be covered by the keyboard when entering the master password, so you have no indication of what is actually happening.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS 12.1.2
Sync Type: Not Provided

Comments

  • BenBen AWS Team

    Team Member

    Hi @saturnonearth

    I'm not seeing that on my device. Would you be able to post a screenshot here please?

    ▷ How to take a screenshot

    Ben

  • The issue seems to have resolved itself after a restart. I will provide a screenshot if it props up again, thanks!

  • BenBen AWS Team

    Team Member

    Thanks for the update. :) Happy New Year.

    Ben

  • I noticed a very similar issue on my iPad as well. I was able to take a screenshot this time.

  • BenBen AWS Team

    Team Member

    Thanks @saturnonearth. If you rotate the iPad 90º in either direction (so that it is in landscape orientation) does that resolve the issue?

    Ben

  • I cannot re-create the exact scenario (it's only partially cutting it off now), but it does seem to help, (still cutting it close though).

  • BenBen AWS Team

    Team Member

    Thanks again. We will continue to keep an eye out for this.

    Ben

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