1password7 download corrupted existing 1password6

edited January 3 in Purchasing

I downloaded 1password 7 from App Store. Now my existing 1password6 will not login to sites and I cannot upgrade to 7. How do I delete 7 and get 6 back to previously working state?


1Password Version: 6
Extension Version: Not Provided
OS Version: MacOS
Sync Type: Not Provided

Comments

  • BenBen AWS Team

    Team Member

    Hi @artvandaley

    1Password 6 and 1Password 7 should not be installed alongside each other: it is one or the other, otherwise they will conflict with each other. You can find instructions on reverting to 1Password 6 here. That said our recommendation would always be to run the latest versions of all of your software, especially 1Password. Reverting to 1Password 6 should be considered a temporary measure.

    I hope that helps. Should you have any other questions or concerns, please feel free to ask. Thanks.

    Ben

  • Thanks, that fixed it. Now, I wish I could upgrade to 7 only for my Mac only.

  • BenBen AWS Team

    Team Member

    You can. :) What gave you the impression otherwise?

    Ben

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