Windows version (7.2.617) is out of sync with 1Password.com and iOS

On 1Password.com and in iOS I have 1280 items but in the Windows version I only have 1117 items when All Vaults is selected. This is quite concerning as most of the missing items are recent ones.

I have tried signing out and and then back in. I have uninstalled and re-installed. Diagnostic for iOS is [#RQR-73752-677] and for Windows is [#INJ-61175-649]


1Password Version: 7.2.617
Extension Version: 4.7.390
OS Version: Windows 10 1809
Sync Type: 1Password.com
Referrer: forum-search:Window version is out of sync with 1Password.com and iOS

Comments

  • Hey, @DougWilson! This is most likely an interrupted sync or a connection issue, but the diagnostics will be most helpful in confirming. Thanks for sending them. I'll make sure to take a look at get back to you via e-mail before the end of the day so we're not splitting things between two places. :chuffed:

    ref: INJ-61175-649

  • DougWilson
    DougWilson
    Community Member

    Promptly resolved over email. Thank you!

  • It's no trouble at all, @DougWilson! I'm glad it turned out to be a quick one. Have a lovely week and, if we can do anything else to help, you know where to find us. :chuffed:

This discussion has been closed.