1Password for Mac crashes importing 1pf file from Windows

I export a 1Password Interchange File (1pf) from Windows, version for 1Password) into version 3.8.21 of 1Password on Mac. On the Mac I choose the 1pf file to import and click "Start Import" and 1Password simply disappears from the screen (crash).


  • MeganMegan

    Team Member

    Hi @inuwan,

    If you are using Mavericks, you will need to run a Terminal command to update the import scripts in 1Password 3. Please open a Terminal window on your Mac and paste the following:

    PATH=/System/Library/Frameworks/Ruby.framework/Versions/1.8/usr/bin /Applications/1Password3821.app/Contents/MacOS/1Password

    (Where 1Password3821.app is the name of the 1Password 3.8.21 app.)

    This should get you up and running again. Please note that this command is only good for the current session of your computer. If you restart your system you will need to enter the command again to get import working. :)

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