Computershare - filling login details on two separate consecutive web pages

[Deleted User]
[Deleted User]
Community Member

http://www.computershare.com has changed its login arrangements.

Choosing to login to the investor centre as an existing user https://www-au.computershare.com/investor/?cc=au sees that a user now needs to enter a user id at the FIRST screen, click next and then, at a SECOND web page enter the password.

Using the stored login, 1Password will fill the user id OK but on the second screen it does not fill the stored password…. It appears that it is filling the user id again.

I thought that it might be possible to have two password entries in 1 password…one for the user ID on page one and another for the password on page two… but when manually entering the user id, 1password does not prompt to save the login…. Regardless I don’t know it this would work since the URL appears to be, for the most part, the same for both pages.

The only solution I have is to copy and paste the password from 1password for the second screen.

Any idea how to resolve this problem?

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Does this knowledge base article (on creating multi page logins) help at all?

    Stephen

  • [Deleted User]
    [Deleted User]
    Community Member

    Thank you Stephen_C. That solved my problem...I did not find that in my search (using the wrong search terms I guess).

    Any case, being able to ask 1Password to save the login is the trick. As the knowledge base article says "1Password will only prompt you to save a login when it detects that a password has been submitted. Since this page only has a username field, we’re going to manually instruct ....."

    Terrific, Thanks again Stephen_C

  • sjk
    sjk
    1Password Alumni

    You're quite welcome, @toasted, on @Stephen_C's behalf. I'm glad to hear his helpful link helped solve your problem. :)

This discussion has been closed.