Identity Not Filling on AlaskaAir Signup with Either Chrome or Firefox

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loghyr
loghyr
Community Member
in Mac

Not a biggie, but perhaps this is some kind of "automation-blocking" by Alaska Airlines. I had to fill-in the fields by hand because my Identity would not fill on their sign-up web page, regardless of browser

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  • Megan
    Megan
    1Password Alumni
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    Hi @loghyr,

    I'm sorry that you're having trouble here. I'd like you to check a few things for me: Please check the version number of the extension that you are using. We recently released 4.2 for the extension, and it includes a LOT of great fixes to 1Password's filling abilities. (You can generally find details on the extension's version number in the browser's extension pane.) I was able to fill an Identity on the Mileage Plan > Join page using the latest version of the extension. If you are having this trouble with a different part of the site, I'd love it if you could include the problem URL in your reply.

    I hope that the latest version of the extension is filling properly for you, but if not, we'll certainly investigate further. :)

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