How to get Logo of Password save (NO RICH ICONS)

edited August 2014 in Mac

Hi, does anyone know how to get the logo of your password save. for e.g. ebay logo... mine just has the key lock hole. Thank you


  • Have you turned on the option to display rich icons in the 1Password preferences?

  • sjksjk oversoul

    Team Member

    Hi @Fiidz,

    Have you had a chance to try what @hawkmoth suggested? You can also take a look under the View menu of the main 1Password application and see if Show Rich Icons is enabled:

    Let us know if you're still seeing the "key lock hole" icons after that and we'll look for another way to fix it. Thanks!

  • Hi @sjk‌ & @hawkmoth‌,

    I have tried both ways but it's still not showing

  • sjksjk oversoul

    Team Member

    Hi @Fiidz,

    Sorry that the Show Rich Icons option didn't make any difference.

    Which versions of 1Password and Mac OS X are you running? Are you having trouble with all rich icons not displaying or only specific ones? Are they missing in the items list and item details?

    Do you have any network monitoring software like Little Snitch or Hands Off! installed that might be interfering with downloading the icons?

    Thanks in advance for the answers!

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