IOS 8 Issue iPhone 4s

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dsvir
dsvir
Community Member
in iOS

I upgraded to the new IOS system and my 1Password app would open and then immediately close. I deleted the app and reinstalled it but it couldn't sync with my other devices (iPad and another iPhone) either through Dropbox, iCloud, or Wifi. Now it appears I have lost all of my passwords on all of my devices! Is there any way to restore this?

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  • Megan
    Megan
    1Password Alumni
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    Hi @dsvir,

    In order to get this sorted out, I'll need to know a little bit more about your 1Password ecosystem:

    • What are the version numbers of 1Password and your operating system for all computers and devices running 1Password?
    • What are you using to keep things in sync? You mention trying out multiple options, but I'll need to know what your usual sync solution is.

    The more detail you can provide, the more quickly we'll be able to get you sorted out! :)

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