Chrome ext can't find the vault on Mac

martintribe
martintribe
Community Member

I installed the Chrome extension on my Macbook Pro and when I go to log in to my 1Password it just says (null) and when I enter a password it says that I need to open my 1Pass app because it can't find the vault. But I have the 1Password software running the whole time. What am I missing?

Comments

  • Hi @martintribe‌,

    If you see data in the main 1Password app, try emptying your trash, and reboot your Mac. That might fix the issue and if not, let me know.

    This is usually because you have two 1Password minis running at the same time, the first copy was deleted recently and that's why it is showing (null), the extension is still connected to that. A reboot should direct the extension to the right 1Password mini.

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