Yosemite compatibility?

My copy of 1Password 4 was disabled by the Yosemite Installer and moved to the "Incompatible Software" folder.

I looked for an update on the Mac App Store (since I purchased 1Password that way) but didn't find anything. I then downloaded a new copy of 1Password 5 from the AgileBits web site, but after installing I am now running in "trial mode" and have lost access to all of my saved password data.

What do I need to do to get 1Password running again with all of my data intact?

Comments

  • MeganMegan 1Password Alumni

    Hi @thomasfruin‌

    That's odd. Once you've updated to Yosemite, you should see an update in the Mac App Store to move from 1Password 4 to 1Password 5. Might you be logged in to the Mac App Store with a different AppleID than the one you used when you purchased 1Password?

    but after installing I am now running in "trial mode" and have lost access to all of my saved password data.

    1Password should be able to locate data stored on your system. Did you set this version of 1Password up as a new user after downloading? Were you syncing 1Password to any other devices using Dropbox, Wi-Fi or iCloud?

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