New computer set up, how configure account and delete old computer license

Hi @randy_wa,

Congratulation on your new iMac!

Is there a procedure for deleting or de-activating the 1PW license from the older iMac? Is this necessary, either for proper function or to "preserve" a certain number of users on the "Family" license?

There is no need to do anything here, we do not keep track of activations. We only look out for an unreasonable amount that no single user or his/her family would ever meet in a single lifetime. If this happens, it is a sign when someone has pirated the license to be shared among the masses.

Beside that, you're all set to use the license on any Macs you have and the same for each family member, they can use it on any number of Macs.

You never have to worry about de-activating, we rather you focus on using 1Password and not licenses.

Is the "Family license" concept still active? I don't see this option in the Agilebits website now. I plan to add 1PW5 to my wife's iMac and her Macbook Air in the near future.

It is but we no longer sell it. All single user licenses can be shared with up to 6 family members in the same household. We're adopting the same Family Sharing model that Apple uses for their app stores.

Could the simultaneous use of 1PW5 on both the old iMac and new iMac, both syncing to the same vault through Dropbox, cause a problem?

No, Dropbox and 1Password have a conflict resolution system in place for when you try to modify the same item with different information at the same time. The odds of that happening is very low and when it does happen, 1Password will merge the conflicting information within the item and you can then deal with it by either removing the conflict section or update the item properly.

I have noticed that at certain times both iMacs will show dramatically increased Dropbox activity. Repeated notifications every 6-8 seconds or so are seen on both iMacs, indicating Dropbox syncing activity that goes on for hours.

Hmm, that's not right. If you're not modifying any data, no activity should occur. Dropbox does not notify you of any activity on the local side, only when remote data comes in.

I've seen this before and it often is an issue with the Dropbox app. You said you used the migration process, I believe that might cause the problem with Dropbox thinking it's the same iMacs.

Can you try reinstalling Dropbox on both Macs to see if that'll solve the problem?

Hi @randy_va,

I anticipate that removing/reinstalling the Dropbox app would result in re-creating another dropbox folder on each iMac, correct?

No, it would just reinstall the app itself without affecting your Dropbox data, the whole process removes the app itself and reinstall the app, nothing else. You can see their information on what happens when you uninstall Dropbox: https://www.dropbox.com/help/41

When you reinstall Dropbox, Dropbox will reuse your folder and run a comparison to see what needs to be updated on both sides.

If I understand this correctly, the 1Password data is stored locally and syncs to my other devices (through Dropbox),

There are two separate copies of 1Password data, the local 1Password database and the sync files that 1Password creates to keep in sync with. In this case, 1Password puts the sync file in your Dropbox folder and it'll monitor that file to sync changes to its local database file.

If for an example, something nasty happens to your Dropbox folder like it got wiped out, it does not affect your 1Password database, it will simply disable the sync and alert you that something is wrong with the sync as it can't find your sync file.

but Dropbox stores data in Dropbox servers and syncs data between my devices and the Dropbox servers

Dropbox does the same thing, all of your files are locally stored on your drive. Dropbox has a background process where it monitors your Dropbox folder to push the local changes you make to their servers and if their server detects there are changes, it'll push it down to your devices.