I was charged for the David Sparks book

Garry WeberGarry Weber Junior Member

Don't know where else to put this...I got the Thanksgiving email offering a free download of the David Sparks email book. The $9.99 price was supposedly "taken care of." The iTunes store charge for $9.99 just showed up on my credit card. What to do?


  • There is a long thread in the Lounge forum. Please read this post there.


  • JasperJasper

    Team Member

    Hi Garry,

    I'm sorry to hear that there's been some confusion regarding this book download. To download the book:

    • Click the MacSparky’s Email Field Guide (100 MB) link in the newsletter. This will open a browser tab with the PDF book.

    • Simply use the File > Save As menu to save the book onto your computer.

    Unfortunately, there's no way for us to give away the book to using iBooks, which is why we've provided the link which will allow you to download the book directly from our servers.

    If you accidentally purchased the book from the iBooks Store, please contact iTunes and request a refund. They should be able to refund your purchase and get things straightened out.

    If you are unable to download the book directly via the link provided in the newsletter, please let us know and we'll investigate further.

This discussion has been closed.