Reset Original iPad and 1 Password

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gbedenkop
gbedenkop
Community Member
edited December 2014 in iOS

Hi -

I have had to reset our old iPad (original) and am having trouble getting 1 password to function now. I have a past purchase of 1 Password Pro which I think was the version last used on iPad, but I cannot get it to synch with Dropbox. Can you point me to some documentation or troubleshooting on how to get my 1 Password function back?

Thanks and Happy New Year!
Greg

Comments

  • Stephen_C
    Stephen_C
    Community Member
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    On the assumption you're running 1P5 on the iPad there is this knowledge base article on setting up Dropbox sync on iOS. If you're still having problems try re-setting Dropbox sync as outlined in this post (which, even though it refers to 1P4, should also apply to 1P5).

    Stephen

  • hawkmoth
    hawkmoth
    Community Member
    edited December 2014
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    And, just to add a bit more information, the Dropbox API that was used in those earlier versions of iPassword were discontinued by Dropbox. So Dropbox sync is no longer available to them. I suspect this is the reason you're having trouble.

  • gbedenkop
    gbedenkop
    Community Member
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    It seems that the original iPad is not able to run IP5... I'm not actually sure which version is compatible with that old technology. My 1 Password Pro for IOS version was purchased back in 2010 or so (I think).

  • gbedenkop
    gbedenkop
    Community Member
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    Thanks HawkMoth. Maybe that is the issue. Any alternative for using 1 password on this old iPad? I love 1 Password and it certainly hinders the utility of the old equipment (and my wife won't appreciate me always trying to hijack her newer Air!)

  • Winnie
    Winnie
    1Password Alumni
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    @gbedenkop if you downloaded 1Password 5 on another device you should be able to download a previous version onto your iPad. To do this head into the App Store on your iPad:

    • Open the tab "Updates"
    • Tap on "Purchased"
    • Find 1Password 5 (there is a search at the top of the list of apps)
    • Download 1Password 5
    • You will be prompted with a message which should allow you to download the latest compatible version
    • Confirm that dialog
    • Set up 1Password on your device

    Let me know if that works for you.

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