Inadvertantly ordered a duplicate license ande system is a problem

edited December 2014 in 1Password 4 for Windows

I accidentally ordered another license and paid $24.99 on 11/13, and it is no different in use than the original license. Can I receive a credit? Also, the system is not very user friendly at all, especially when you need to make a change to user name or password. Can you please call me at xxx-xxx-xxxx?

Comments

  • DBrownDBrown 1Password Alumni

    @maruffalo1‌, please don't post phone numbers here. This is a public forum, and we'd hate for you to start getting a lot of unwanted calls! :/

    For a refund, please contact us at [email protected]its.com, and someone will be glad to help as soon as possible. (Note that we're running a bit behind, due to a recent crush of incoming e-mail, but we will get to you!)

    As for changing your username or password, do you mean in 1Password itself or on a web site?

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