Last week I upgraded 1Password from version 3 to 4. I made the payment via paypal but I haven't received any license id from agilebits. I have tried to contact customer support twice but for some reason they do not answer my inquiries. I have waited their response now 4 days and I am beginning to feel bit frustrated. Does anybody know if they actually have customer support and if they do have, does they usually response any inquiries?