Blue Cross

wow69den · January 2015

Now having problem with blue cross. When I click on the 1 password for blue cross the boxes do not fill.

Jasper · February 2015

Could you please try saving a new login manually for that site and see if that helps:

Saving a new Login manually

If that doesn't fix the issue, please post back with the URL of the login page and we can investigate further.

wow69den · February 2015

sjk · February 2015

It looks like 1Password can have trouble filling this Blue Cross site with certain Login items. Please try this workaround:

Open the main 1Password application and create a new Login item (⇧⌘N shortcut)
Give it a title, e.g. FEP Blue
Enter your current working username and password for the site
In the website field use: https://www.fepblue.org/members/myblue/dashboard
Save this new Login item, then move any old items for this site to 1Password's Trash
Finally, test that new item with 1Password in your browser

Please let us know how that goes; thanks! :)