Why does 1P 3.5.3 say it needs to set up my data file?

Chris1234Chris1234 Junior Member
edited December 2010 in 1Password 3 – 6 for Mac
Now that I have installed latest 3.5.3, 1P opened my passwords as normal. But it has also given me a splash screen telling me it needs to set up my data file. But my data file is already open...

So why is it asking?

And there's no way to cancel this screen. Do I tell it to find the existing one which it has already found?

see attached png

Comments

  • robrob Agile Customer Care

    Team Member
    edited December 2010
    Chris1234 wrote:

    Now that I have installed latest 3.5.3, 1P opened my passwords as normal. But it has also given me a splash screen telling me it needs to set up my data file. But my data file is already open...

    So why is it asking?

    And there's no way to cancel this screen. Do I tell it to find the existing one which it has already found?


    That's strange. Can you not close the window with the red close button? If not, try "finding" your data file again. Or, just quit 1Password, relaunch, and see if it comes up again.

    I'm sorry for the trouble.
  • Chris1234Chris1234 Junior Member
    RobYoder wrote:

    That's strange. Can you not close the window with the red close button?

    Yes, I can close the window, but there's no cancel option...

    I have now closed it, and 1P continued working normally. Then I quit 1P and then Launched it from within Firefox. And this time it opened without that screen (and also without needing its password, which I guess is correct)

    So the problem now seems to have gone away.

    Thanks, Chris

    ps. But I didn't receive an email notification of your post even though I think I've specified this option correctly...
  • robrob Agile Customer Care

    Team Member
    Chris1234 wrote:

    Yes, I can close the window, but there's no cancel option...

    I have now closed it, and 1P continued working normally. Then I quit 1P and then Launched it from within Firefox. And this time it opened without that screen (and also without needing its password, which I guess is correct)

    So the problem now seems to have gone away.


    Well, let us know if it happens again and you can reproduce the steps to make it happen. I'm sorry for the inconvenience.


    Chris1234 wrote:

    ps. But I didn't receive an email notification of your post even though I think I've specified this option correctly...


    Yeah, I don't know what's going on there. I think the forum is having many issues right now. We'll look into it.
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