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I am trying to purchase 1Password4 for Windows and every time I try, I put in all my information, click on the Submit Order button and nothing happens. I have tried this on 2 different machines with 2 different browsers. What gives?
Comments
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I'm not sure, @jbright1953, and I'm sorry you had that problem.
Were you using Internet Explorer, by any chance? If so, have you tried in a different browser? (Please let us know.)
If it doesn't work in any browser, please contact us at support@licenses@agilebits.com, and one of my friendly co-workers should be able to help you.
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I was using IE10 and IE11. I have since tried using PayPal instead of a credit card and that worked. I use both of these machines daily and have no issues ordering anything else.
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Great! I'm glad you found a working alternative.
Thank you for choosing 1Password!
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I'm sorry for the trouble, @jbright1953! There was a specific JavaScript error that was causing orders to fail in Internet Explorer. For future customers, we've now fixed this issue, so if you have a problem, please let us know!
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