1Password4 - Entered License, wont unlock sync

boinx
boinx
Community Member

I have a license for windows and mac. I installed the license on my mac, but the sync tab in preferences remains dimmed out, and says i need to unlock it. How?

Comments

  • Hi @boinx,

    When it says you need to unlock 1Password to access the sync preferences, that means enter your Master Password to unlock the vault. For security reasons, some preferences are disabled when your vault is locked.

    Please let us know if that helps! :)

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