Just upgraded from iPhone 4S to iPhone 6. Pro version of iPassword not working on new phone.

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jnjsq2
jnjsq2
Community Member
in iOS

Today, I bought a new iPhone 6. I downloaded 1 Password Pro from the App Store. The app loaded fine and then I synched to my vault on Dropbox. All 247 items synched properly. But not all categories are displayed and no attachments are shown. I have the Pro version on my iPhone 4S.

Do I have to rebuy 1Password Pro for $9.99? Shouldn't the Pro version work on my iPhone 6 without having to buy it again?

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  • hawkmoth
    hawkmoth
    Community Member
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    You do not need to buy the Pro features again, as long as you are logged in under the same Apple ID you used on your 4s. Have you tried the option to restore in-app purchases on your new device.

  • jnjsq2
    jnjsq2
    Community Member
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    Per your comment, I checked and I was logged in with the wrong id. I reloaded app and signing in with correct ID and the Pro version works. Thank you.

  • hawkmoth
    hawkmoth
    Community Member
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    Great to hear! Thanks for reporting back.

  • Drew_AG
    Drew_AG
    1Password Alumni
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    @jnjsq2, I'm really happy to hear hawkmoth's suggestion helped you to solve the problem! :) It sounds like you're all set now, but if you need more help or have questions, please let us know.

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