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Unable to unlock 1Password through Chrome Extension

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Mykhailo Oleksiuk
Mykhailo Oleksiuk
Community Member
in 1Password 4 for Windows

Hi,

Every day when I come to the office and try to unlock 1Password through Chrome Extension I get:

As a workaround I go to 1Password Windows application and unlock it there. Then return to Chrome and it starts working.

It claims about incorrect password but I'm sure it's correct for 100% because I use it in win app and it works there.

Windows 7 Professional (SP1)
Chrome 41.0.2272.89 m
1Password Chrome Extension 4.2.5.90
1Password App 4.2.0.548

Comments

  • LauraR
    LauraR
    Options

    @Mykhallo - Can you make sure you are trying to open the correct vault. To change vaults -

    • Click on the vault icon at bottom left of the unlock window.
    • A list of 1Password vaults will be listed - be sure to select the correct one.

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