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Website username/ password auto-fill no longer working

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jhartzog1953
jhartzog1953
Community Member
in 1Password 4 for Windows

Today, the auto-fill (username and password) quit working for all of my saved websites in the latest version of Firefox, and I installed the latest extension and made no other changes. Will I have to redo them all, and if so how often is this likely to happen?

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  • LauraR
    LauraR
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    @jhartzog1953 - I don't see this problem. I have Firefox version 36.0.1 and the 1Password extension is version 4.4.0.b1. Is this what you have?

  • MikeT
    MikeT
    edited March 2015
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    Hi @jhartzog1953,

    Will I have to redo them all, and if so how often is this likely to happen?

    Absolutely not, your data is stored outside of your browser and 1Password backs up your data daily as often as it can.

    Can you give us more details as to what versions of Windows, the 1Password application, Firefox, and the 1Password extension installed in Firefox you're using?

    Also, please try the tips in this guide to see if anything helps: https://guides.agilebits.com/1password-windows-kb/4/en/topic/troubleshooting-extensions-win

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