Website username/ password auto-fill no longer working

Today, the auto-fill (username and password) quit working for all of my saved websites in the latest version of Firefox, and I installed the latest extension and made no other changes. Will I have to redo them all, and if so how often is this likely to happen?

Comments

  • LauraRLauraR

    Team Member

    @jhartzog1953 - I don't see this problem. I have Firefox version 36.0.1 and the 1Password extension is version 4.4.0.b1. Is this what you have?

  • MikeTMikeT Agile Samurai

    Team Member
    edited March 2015

    Hi @jhartzog1953,

    Will I have to redo them all, and if so how often is this likely to happen?

    Absolutely not, your data is stored outside of your browser and 1Password backs up your data daily as often as it can.

    Can you give us more details as to what versions of Windows, the 1Password application, Firefox, and the 1Password extension installed in Firefox you're using?

    Also, please try the tips in this guide to see if anything helps: https://guides.agilebits.com/1password-windows-kb/4/en/topic/troubleshooting-extensions-win

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