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1Password4 & Chrome

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edgellmh
edgellmh
Community Member
in 1Password 4 for Windows

I can't use 1Paaword anymore now that I loaded 1Password 4. The 1Password helper is not found. Why doesn't agilebits update 1password witha fix?

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  • MikeT
    MikeT
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    Hi @edgellmh,

    The 1Password helper is not found.

    Is this a message you saw within your web browser? If yes, it means there's a chance another tool on your computer is blocking the connection between the browser extension and the 1Password Helper. Please read this guide for suggestions on how to resolve this: https://guides.agilebits.com/1password-windows-kb/4/en/topic/troubleshooting-extensions-win

  • MojoDK
    MojoDK
    Community Member
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    I have same problem - just updated Chrome to Version 41.0.2272.101 m and now the 1Password doesn't work anymore. Please fix.

  • svondutch
    svondutch
    1Password Alumni
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    @MojoDK Please define "doesn't work anymore"

    1. does the 1Password button appear to be dead?
    2. does it tell you "helper not found"?
    3. does the popup menu not have any matching Login items?
    4. is there another failure?
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