my license key is saying not valid??

CaiapfasCaiapfas
edited March 2015 in 1Password 4 for Windows

I had to reinstall i password when I reformatted and it's saying key is not valid.

[Edited by MikeT: please don't share private information on the public forum]

Comments

  • states in about that demo mode expire august 9, 2011

  • LauraRLauraR

    Team Member

    @Caiapfas - Could you email us at [email protected] so we can help you further. Thanks !

  • MikeTMikeT Agile Samurai

    Team Member

    Hi @Caiapfas,

    I've edited your original post to remove your private information, please do not post any private information on a public forum.

    As for your license key, please try copying and pasting your license key into 1Password. If you purchased your license after 2012, then the key should work in 1Password 4.

    If not, does you license key start with 1PWW-? If yes, you have an old license key that will not work in 1Password 4 and you should contact us at [email protected] as Laura mentioned.

This discussion has been closed.