Two different passwords, one for the account and one for the customer account

Andrew42Andrew42
edited May 2015 in Lounge

Why do I have two different passwords, one for my account and one for the forum? If I am in my account and go to support and click on the windows forum I have to log in again and use the password set up for the forum??

Comments

  • MikeTMikeT Agile Samurai

    Team Member
    edited May 2015

    Hi @Andrew42,

    Am I correct to assume you're talking about the Agile Customer account for the web store? If yes, these are two separate services and not connected to each other.

    If not, what do you mean when you say your account?

  • Am I correct to assume you're talking about the Agile Customer account for the web store? If yes, these are two separate services and not connected to each other.

    You have to admit that it is hilariously ironic for the company offering "1Password" to require customers to have multiple accounts and multiple passwords for their services. ;)

  • brentybrenty

    Team Member

    @RichardPayne: Fair enough! :lol:

    But I think it's good to keep license information separate than a login for a public forum. I wouldn't be surprised if someone's forum account was compromised just by staying logged in on a computer, and then this at least wouldn't grant someone malicious (or mischievous) access to their license information as well. Definitely a bit confusing at times though.

    Fortunately, there's an app for that. ;)

  • I wouldn't be surprised if someone's forum account was compromised just by staying logged in on a computer

    This is what session timeouts are for.

  • brentybrenty

    Team Member
    edited May 2015

    I wouldn't count on those for account security, especially in public places or on shared computers. :dizzy:

  • Of course not but it does cover the odd forgetful moment.

  • brentybrenty

    Team Member

    Yeah those aren't going to go away, are they? ;)

  • No, quite the opposite in fact.

  • brentybrenty

    Team Member
    edited May 2015

    :ohnoes:

This discussion has been closed.