1Password and Safari for iOS

Timothé Dorez
Timothé Dorez
Community Member

Hi guys! Multiple times per day, I have to go on a website which doesn't let you logged. So, I enter my master password via Safari and everything works as I would. But I sometimes have to go multiple times on this website and I have to enter again my master password even if I did enter it 15mn ago.

Why doesn't it ask you for Touch ID instead?

Comments

  • Hi Timothé,

    Why doesn't it ask you for Touch ID instead?

    It should, if you have your settings configured for Touch ID:
    https://guides.agilebits.com/1password-ios/5/en/topic/touch-id

    If you do have those settings set properly and are still not being prompted for Touch ID in the extension... Are you being prompted for it when you use the main app?

    Please let us know.

    Ben

  • Timothé Dorez
    Timothé Dorez
    Community Member

    Hi Ben,
    I put my settings as these but it still doesn't work. Even if I open the app after putting my password in the extension, I'm not prompted for Touch ID.

  • Thanks, Timothé. Currently (in v5.4.2) you must unlock the main app with your Master Password before the Safari extension can be unlocked with Touch ID. We are working on improving this for v5.5.

    Ben

  • Timothé Dorez
    Timothé Dorez
    Community Member

    Thanks Ben, have a good day! :)

  • Thanks, you as well! You're very welcome. :)

This discussion has been closed.